Professional Expertise

Core areas of experience in digital transformation, business systems coordination, ERP/CRM support, Microsoft 365 administration, ASP.NET, SharePoint, SEO/AEO, and global implementation support.

Digital Transformation & Business Systems

Experience in supporting organizations with digital transformation, business process improvement, workflow automation, and practical system adoption.

  • Business process improvement and digital coordination
  • Workflow automation and approval system support
  • Coordination between management, consultants, key users, and end users
  • Business requirement clarification and process documentation
  • Supporting secure, practical, and user-friendly digital solutions

ERP / CRM & Business Central Support

Supporting ERP/CRM coordination and Microsoft Dynamics 365 Business Central implementation activities across global business operations.

  • Microsoft Dynamics 365 Business Central implementation support
  • Coordination of localization requirements and country-specific processes
  • Production system support for Turkey and Germany operations
  • Implementation support for countries under rollout, including Azerbaijan and Australia / New Zealand
  • User feedback, testing support, training assistance, and system adoption

Microsoft 365 & Cloud Administration

Hands-on experience in general administration of Microsoft 365, Office 365, SharePoint, cloud services, domain, hosting, and secure communication systems.

  • Microsoft 365 and Office 365 administration
  • SharePoint, Power Automate, and Power BI support
  • Azure AD / user access coordination
  • Domain, hosting, email, and secure communication administration
  • Cloud service coordination and operational support

ASP.NET, SharePoint & System Integration

Background in developing and supporting business applications, internal systems, approval workflows, and web-based platforms using Microsoft technologies.

  • ASP.NET custom development and business applications
  • SharePoint solutions and workflow-based systems
  • Microsoft SQL Server database-backed applications
  • System integration and internal process automation
  • Experience with SAP and SharePoint integration support

SEO / AEO & Digital Business Growth

Experience in improving multilingual product visibility, structured content, digital marketing performance, and search optimization across international markets.

  • SEO and AEO strategy support
  • Technical SEO, structured data, and content optimization
  • Multilingual website and product content improvement
  • Digital marketing coordination and analytics review
  • Brand visibility and online presence improvement

Training Support, Documentation & User Coordination

Supporting users, key users, and teams during implementation, testing, training sessions, process clarification, and day-to-day system adoption.

  • User support during testing and training sessions
  • Key user and end user coordination
  • Process documentation and requirement clarification
  • Communication between consultants and business teams
  • Currently learning AL language for better Business Central support

Content, Design & Business Presentations

Additional experience in content creation, technical documentation, product presentation, graphics, video editing, and multilingual communication.

  • Technical documentation and business content creation
  • Product information management and catalog content
  • Graphic design and business presentations
  • Video editing and digital media support
  • Multilingual translation and communication support

AI-Driven Productivity & Workflow Support

Using AI-assisted tools to support documentation, programming assistance, content preparation, workflow ideas, and productivity improvements.

  • AI-assisted programming and workflow support
  • Documentation, translation, and content refinement
  • Productivity support using ChatGPT and automation tools
  • Research, analysis, and structured communication support
  • Practical use of AI tools for business and technical tasks